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Frequently Asked Questions
Why is my custom agent returning a "Tool Execution Failed" error?
This usually occurs if the underlying external API is unreachable, or if your Model Context Protocol (MCP) server is offline. Ensure that the required environment variables (like API Keys) are correctly configured in your workspace and that your live database allows the required read/write permissions.
What dataset formats are natively supported?
iSydney supports high-scale ingestion of Parquet, Avro, Excel (.xlsx), CSV, TSV, JSON, and PDF files. When you drop these files into the chat, the Universal Parser automatically extracts the schema and content securely without breaking the agent's context window.